Privacy Policy

Last updated 2 June 2026.

Western Sand & Soil (ABN 78 668 406 095) respects your privacy. This policy explains how we collect, use, store and disclose your personal information, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). It applies to this website and to dealings with us by phone, email or in person.

What we collect

We collect the information you give us when you request a quote, place an order or contact us, including:

• your name and business name;
• your phone number and email address;
• the delivery suburb or postcode and site details;
• the materials, volumes and project details you describe.

When you use this website we also collect limited technical information through analytics, such as the pages you view, your device and browser type, and your approximate location. This is collected using cookies (see below).

How we use your information

We use your information to:

• respond to your enquiry and prepare a quote;
• arrange and deliver materials, and remove spoil or clean fill where booked;
• invoice you and keep records of our dealings;
• improve our website and services;
• meet our legal and regulatory obligations.

Cookies and analytics

This website uses Google Analytics to understand how visitors use the site. Google Analytics sets cookies that collect anonymous usage data. You can disable cookies in your browser settings, or opt out of Google Analytics using the Google Analytics opt-out browser add-on.

Disclosure

We do not sell your personal information. We may share it with trusted service providers who help us run our business, such as our website host, email provider, analytics provider and transport partners, and only to the extent needed to provide our services. We may also disclose information where required by law.

Storage and security

We take reasonable steps to protect your information from misuse, loss and unauthorised access. No method of transmission or storage is completely secure, but we work to keep your information safe and retain it only for as long as we need it.

Access and correction

You can ask us for a copy of the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable time.

Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. You can also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact us

Western Sand & Soil
ABN 78 668 406 095
Sydney, NSW
Phone: 0414 188 551
Email: sales@westernsandsoil.com.au